Effective Date: June 25, 2026

DiEma Epiphany LLC, doing business as THEE Soft Life Society (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through theesoftlife.com (the “Site”).

By using the Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and purchase history

  • Messages or inquiries submitted through our contact forms, email, or customer service channels

  • Information you provide when signing up for marketing emails or promotions

Payments are processed through third-party payment providers, such as Squarespace Payments and PayPal. We do not store full payment-card numbers on our systems.

How We Use Your Information

We may use your information to:

  • Process, fulfill, and ship orders

  • Send order confirmations, shipping updates, and customer-service communications

  • Respond to questions, concerns, or requests

  • Communicate promotional offers or marketing emails when you opt in

  • Improve our products, customer experience, and Site performance

  • Prevent fraud, misuse, or unauthorized transactions

  • Comply with legal, accounting, tax, and recordkeeping obligations

How We Share Information

We may share information only as reasonably necessary to operate our business, including with:

  • Payment processors that process transactions

  • Shipping carriers, including USPS and other delivery providers

  • Website, ecommerce, analytics, email-marketing, and technology vendors

  • Professional service providers, such as accountants, attorneys, or insurers, when necessary

  • Government agencies, law enforcement, or other parties when required by law or necessary to protect our rights, customers, or business

We do not sell personal information for money.

Cookies and Analytics

Our Site may use cookies, pixels, and similar technologies to support Site functionality, remember preferences, understand visitor activity, and improve marketing performance.

Squarespace may use necessary, performance, and analytics cookies on websites using its platform.

You may be able to adjust cookie settings through your browser or through our cookie-consent banner, where available. Disabling certain cookies may affect Site features or checkout functionality.

Email Marketing

When you subscribe to our email list, you may receive promotional emails, product updates, launch information, or special offers. You may unsubscribe at any time by using the unsubscribe link in the email or contacting us at support@theesoftlife.com.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

We encourage customers to use strong passwords, avoid sharing account credentials, and contact us promptly if they believe their information has been compromised.

Data Retention

We retain personal information only as long as reasonably necessary for order fulfillment, customer service, tax and accounting records, legal compliance, dispute resolution, and legitimate business purposes.

Children’s Privacy

This Site is not intended for children under age 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us at support@theesoftlife.com, so we can take appropriate action.

Your Privacy Choices and Requests

You may request to access, correct, or delete certain personal information we hold about you, subject to applicable law and legitimate business recordkeeping requirements.

To submit a privacy request, contact us at:

THEE Soft Life Society
Email: support@theesoftlife.com
Website: theesoftlife.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the latest revision. Continued use of the Site after changes are posted means you accept the updated policy.

Contact Us

For privacy-related questions, contact:

DiEmaEpiphany LLC d/b/a THEE Soft Life Society
Email: support@theesoftlife.com